| Customization: | Available |
|---|---|
| Driven Type: | Electric |
| Condition: | New |
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| Max wire diameter | 40mm( customized) |
| Max center high | 1000mm |
| air pressure | NO |
| Voltage | 220VAC,50/60HZ. |
| Max power | 2KW |
| talcum powder | Above 800 |
| Size(mm*mm*mm) | 800*1000*1300 |
Q:How is your after service to customer ?
A:1.It is able for us to offer customer the pre-sale services of providing customized design the production line based on special requirement of products, as well as configuring the production plant drawing of equipment arrangement if necessary, and accessing the factory environment.
2.We are able to provide service of training the customer's technicians in operation the machine and technical support in making wire and cable.
3.About after-sale services, we have obligation to offer installation and commissioning service in customer's factory.
4.The regular maintenance and product tracking service will be done in machine lifetime. Any problem can be feedback to our company pointed service man at any time, and the solution is going to be given with high quality and efficiently.
Q:What is your company Pre-sales service to support customer ?
Pre-sale training: In order to guarantee the customers fully to operate the machine, if the customer need, we can help customer training, includes
1)Correct operating mode
2)Correct maintenance way
3)Remove simple problem of our product
Since the shipment date, our company freely assuring period of after-sale maintenance service is
1)1 year for mechanical part
2)12-15 month for electrical part
offer lifetime consultation on problems occurred
We do house inspection for every machine before loading it,and also inspected by buyer in person.
About the machine production we have our own responsibility system , we label his name on the devices that he produced , each part has his name and they sign the document when machine test . Final the manager sigh his name when machine test well . so that the product reach to customer's factory are good to use
Q1:What is your main brand for the electrical and mechanical parts?
A:China famous brand and taiwan brand.
Q2:Could we appoint the parts brand?
A: Yes,SIEMENS, Danfoss,Yaskawa, or theirs that you like
Q3:Could you please arrange the installation and commissioning?
A: Yes,we could and the buyer pay the charge
Q4:Could you arrange the production education?
A:Yes,we could and the buyer pay the charge
Q5:Could you do the design for the whole plant
A: Yes , we can.
Q6:What is the difference with other supplier?
A:What we could offer to other customer is not only the machine itself, also we could offer: factory design, production process design , QC control and education and assist machine and raw material offering .
Q7:What's the payment terms?
A:T/T,30% deposit and 70% balance before delivery.
Q8:How long the guarantee ?
A: one year and charge for repair the whole life.
Q9: Do you have a video tips for the machine running ?
A. Yes , we have,our youtube channel : tiezhong chi /HOOHAWIREMACHINE
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